COVID-19 UPDATE

3/30/2020 @ 7pm ET

Team Players -

We hope everyone had a good weekend and continuing to take care of themselves. We have uploaded the most recent Ops State of the Union webinar to the announcements section in WorkDay. In addition, we announced a contest to identify great ideas across our business. Both are featured below:

Stay in Touch!

    Miss our March 26th webinar? Login to Workday to watch.

Webinar

Check out our new engagement website!

Quarantine contest!

    In our webinar, we announced a contest to identify great ideas across our business. Make sure you submit your ideas to hr@excelfitness.com by April 10th.

    Contest

Please continue reaching out to your management team if you need any assistance. One Team, One Planet!

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3/25/2020 @ 4pm ET

Team Players -

We hope everyone is taking care of themselves. We have received a lot of great questions from the team and wanted to provide a Q&A for everyone to help! Please use the following link to download the Q&A document via your Workday Login:

Please continue reaching out to your management team if you need any assistance. One Team, One Planet!

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3/20/2020 @ 10am ET

Team Players -

Please ensure your updated contact information is in Workday. We are uploading answers to many questions in Workday - if you have additional questions, please lean on your managers as they will continue to be your best point of contact.

You have a lot of resources available to you:

Please continue to take care of yourselves and reach out to your management team if you need any assistance. One Team, One Planet!

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3/19/2020 @ 9pm ET

Team -

Tomorrow, Friday March 20th at 9:15am CT / 10:15am ET, our executive team will be providing an update on our response to the coronavirus and cover employee pay and benefits throughout this time.

CLICK HERE: to Join Zoom Meeting

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3/18/2020 @ 8pm ET

Team -

FAQ guide for employees is coming tomorrow night - stay safe!

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3/17/2020 @ 10pm ET

Team -

Based on CDC and Federal Government recommendations, we will be closing all our facilities March 17th at 10pm. We hope to open in two weeks, although the situation is changing daily and may vary by local government mandate.

Please keep in touch with your managers for updated schedules and contact HR with any questions on pay or benefits through this time.

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3/16/2020 @ 9pm ET

Team -

Dallas County is ordering the closure of all health clubs to help prevent the spread of COVID-19 (Coronavirus). To comply with this mandate, Excel Fitness will shut down the following locations operating within Dallas County at 10:00 pm tonight:
  • Cedar Hill
  • Farmers Branch
  • Forest Lane
  • Grand Prairie
  • Irving
  • Skillman
  • Westmoreland

We will continue to monitor this situation for any changes. However, you will be notified when your location is confirmed to re-open and the date you may return to work.

If you have any questions regarding this news in the meantime, please reach out to your GM or RM. Additional resources and up-to-date information will also be available at excelfitness.com and by calling 1-855-487-7068.

Please continue to take care of yourselves and reach out to your management team if you need any assistance. One Team, One Planet!

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3/13/2020 @ 7pm ET

Team -

We are continuing to monitor recommendations from both local and state level agencies. All clubs continue normal operations. The following are recent updates we would like to share with the team.

New operational mandates:
  1. Remind every member at check-in to wipe down equipment after using. Update dry erase boards to reflect this request.
  2. Remove Tootsie Rolls from all areas.
  3. Pizza Mondays and Bagel Tuesdays are cancelled until notified.
  4. Each Team Player must carry a spray bottle on shift. This will help members see our dedication to cleanliness.
  5. We have stopped all 3rd party secret shops until further notice.
  6. No more shaking hands with members or employees, even in tours.
  7. All employee team meetings must be virtual (EOM Meetings, GMiT and employee training sessions, etc).
  8. Temporarily discontinue team outings.
  9. Continue supply tracking, and include paper towel and toilet paper are critical supplies to track.
  10. Encourage members to pay using card on file or credit card instead of cash.

Resources to Excel Fitness benefits:

Additional COVID-19/Coronavirus resources:

We thank you for your continued support and hard work!

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3/12/2020 @ 6pm ET

Team -

All Excel Fitness clubs remain open and are continuing normal operations. We are following local and state level recommendations and working closely with PFHQ to ensure the safety of our employees and members. Please note the following:

  • Continue following the standard membership freeze procedure as outlined by your management team.
  • If you are not feeling well, please follow the club standards for calling out and communicate with your managers accordingly.

Need further assistance?

Please visit one of the following links for additional information:

Excel Fitness employees, the following are additional resources available:

We thank you for your continued support and hard work!

One team, one Planet!